Aram's Auto Repair Center

Mission Statement

A team of Professionals providing quality automotive service solutions with an incredible customer experience.

5

Aram’s always takes great care of my cars. This was the 100,000 mile service and they did a great job on a long list of service needs. I think I’m set for a long time. THANK YOU!

Mark, thank you again for allowing us the opportumity to service your 2019 Audi Q7. We will be here for you when you are ready to replace those brake parts.

- Aram's Auto Repair
5

Got my 20-year old Dodge Magnum updated. Car now runs great. We had challenges along the way, but we overcame them. A pleasant customer service experience from all. Thanks!

Tench, thank you again for the opportunity to perform repairs and service on your 2006 Dodge Magnum. We are sorry about the mix up on getting the headlight module programmed and appreciate your understanding in the delay.

- Aram's Auto Repair
5

Had to change my service appt. Made one call and it was moved to later date with out any issues. Brought car in was serviced and they called to let me know that car was ready. Great service!

5

They don't just kick all 4 of your tire and call it a day. They actually do the work and give you a report with step by step on what they did there is true transparency and Billy is the guy to go to

5

Best in class

2

Nice people in the inside of the building. Got my vehicle serviced for radiator replacement 6/23 and paid over $3000 because the car was running hot. I am now having a leak from the timing cover gasket in which $2400 was requested this time to fix, car running hot. I was charged a diagnostic fee to have it looked into. I was Informed that everything diagnosed was NOT covered via warranty. Just based off the original work description it gave symptoms around a defective tank. I questioned the advisor and i was told that the defective tank is the radiator itself? I was really not happy to have my vehicle serviced here, paid that much money just come back months later to be asked for more to a related job. Waited over an hour with no updates verbally or by text. no offer to refreshments There was NO empathy for being serviced before and having to come back so soon. No thought of “ hey i want This customer to come back or even recommend Aram’s “ I personally Feel ripped off, left unhappy.

Good morning Anonymous. We are quite sorry to hear that you are disappointed and feel ripped off for repairs that were performed almost 9 months ago now. While we did repair a portion of your cooling system to correct your initial overheating condition, we did not replace every part that comprises your entire cooling system. We did give you an explanation of the coolant leak at your timing cover gasket and also explained how difficult of a repair it is to perform. An estimate was created and presented to you that remains on your vehicle file as we type this response. We did the inspection as fast as time would allow and you had access to our coffee machine and a fully stocked cooler with water and several types of soda available. We would still welcome the opportunity to repair your vehicle should you desire. Thank you again for the review.

- Aram's Auto Repair
5

Billy and his team are the best at what they do. Straight forward, honest shop. You truly get what you pay for.

5

Courteous staff, quick diagnosis, timely repair, decent prices & electronic notification at all stages of the work being performed.

1

Dropped my car the night before, was told it would be diagnosed the following morning. Took the day off work to pick it up after the repairs (cel phones not allowed at my place of employment). Received a call late morning, informing me car was not looked at and would be diagnosed after 12pm. Called at 2:30 pm and the car had not been diagnosed and was told that repairs wouldn’t necessarily be done by days end, that I could bring it back after diagnoses at a later date. At drop off I had informed intake employee what the issues were and that it had been diagnosed by mobile FIXD tool and by another shop who cleared codes but codes were still popping up. I was not going to take another day off after this lost day when I could’ve taken it to a different shop who could’ve repaired it. Total waste!

5

Excellent service. Billy kept me informed regarding the services needed and the progress, including photos, while the work was being performed. The job was completed in a timely manner. He and his associate Michelle were a pleasure to work with. I waited while the job was being completed, in their inviting and comfortable customer lounge. They offered a lift in lieu of waiting, but I was in no hurry not having other commitments. I feel that the estimate was honest, accurate and reasonable.

Thank you again Marilyn for allowing us the opportunity to work on the brakes on your 2016 Ford Taurus. Remember we are a full service facility and look forward to seeing you on future visits.

- Aram's Auto Repair
Aram's Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Aram's Auto Repair (559) 436-8436 if you have any issues in accessing any area of our website.