My car had been randomly shutting off, like mid drive. i had the parts already to fix it. Needed plugs and coils. They told me that they wouldn't have a warranty but that they could use those parts. I said, that's fine as long as my car isnt shutting off. I mentioned that my car had also been making this "rattle" sound. That didn't gey fixed and it wasnt until about 2 weeks after I spent $700 between diag fee and labor that my car shut off mid driving again. I called about wanting them to take another look at it and they said ao would have to pay another diag fee plus labor. What the hell! It had only been 2 weeks sense i left the shop originally.
Cameron, we take feedback like yours very seriously. Customer service is extremely important to us and we pride ourselves on being honest and trustworthy. We hope you will reconsider and visit us again in the future.
- Aram's Auto Repair